Terms & policies

Version Effective Date: May 24, 2024

Thank you for using the Neuramare platform and relative apps incl. GenVista, GenVista Pictures, GenVista Motion and all services provided by Neuramare (the “Services”). These Terms of Service (the “Agreement”) explain what rights you have with respect to images, videos and other assets which you might generate with the Service, or prompts you might enter into the Service (the “Assets”), your use of the Services, and other important topics like arbitration. Please read it carefully. Our privacy policy outlines how we handle your data here.

This Agreement is entered into by Neuramare and the entity or person agreeing to these terms (the "Customer," “You” or “Your”) and govern the Customer's access to and use of the Services.

This Agreement is effective when the Customer is presented with this Agreement and proceeds to use the Services (the "Effective Date") or to receive or distribute Assets. These terms may be updated and presented again to the Customer from time to time. Continued use of the Services constitutes acceptance of the updated terms. If You do not agree to this Agreement, please stop using the Services.

1. Service Availability and Quality

We are constantly improving the Services to make them better. The Services are subject to modification and change, including but not limited to the art style of Assets, the algorithms used to generate the Assets, and features available to the Customer. No guarantees are made with respect to the Services’ quality, stability, uptime or reliability. Please do not create any dependencies on any attributes of the Services or the Assets. We will not be liable to You or Your downstream customers for any harm caused by Your dependency on the Service.

Both the Services and the Assets are provided to Customer on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Assets and assume any risks associated with use of the Services.

Neuramare reserves the right to suspend or ban Your access to the Services at any time, and for any reason. You may not use the Services for competitive research. You may not reverse engineer the Services or the Assets. Only one user may use the Services per registered account. Each user of the Services may only have one account.

We reserve the right to investigate complaints or reported violations of our Terms of Service and to take any action we deem appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, generated materials, IP addresses and traffic information.

2. Age Requirements

By accessing the Services, You confirm that You are at least 18 years old and meet the minimum age of digital consent in Your country. If You are old enough to access the Services in Your country, but not old enough to have authority to consent to our terms, Your parent or guardian must agree to our terms on Your behalf.

Please ask Your parent or guardian to read these terms with You. If You are a parent or legal guardian, and You allow Your teenager to use the Services, then these terms also apply to You and You are responsible for Your teenager’s activity on the Services.

Neuramare image/video generation service could result in the generation of images/videos containing nudity, explicit content, or other potentially sensitive material.

By using the service you certify that you are at least 18 years of age and are legally permitted in your jurisdiction to view such material. You acknowledge the risks and accept responsibility for any inappropriate content you may encounter.

Neuramare tries to make its Services PG-18 and family friendly, but the Assets are generated by an artificial intelligence system based on user queries. This is new technology and it does not always work as expected. No guarantees are made as to the suitability of the Assets for the Customer.

3. Your Information

By using the Services, You may provide Neuramare with personal information like Your email address, user name, billing information, favorites, image/video outputs, and text prompts that You enter, or sample images/videos that You upload to the Service. Our privacy policy can be found here.

4. Copyright and Trademark

The AI Image Generation service provided by Neuramare generates images based on publicly available models and algorithms. The images created through this service are the property and responsibility of the users who initiated the generation process.

Neuramare does not claim ownership over the images generated by users. Users, if eligible, retain all rights, title, and interest in the images they create.

All users, with membership and not, are solely responsible for the images they generate and any consequences arising from their use, including but not limited to copyright infringement, legal issues, and violations of third-party rights.

Rights You give to Neuramare

By using the Services, You grant to Neuramare, its successors, and assigns a perpetual, worldwide, non-exclusive, sublicense no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute text, and image prompts You input into the Services, or Assets produced by the service at Your direction. This license survives termination of this Agreement by any party, for any reason.

Your Rights

Subject to the above license, You own all Assets You create with the Services, provided they were created in accordance with this Agreement. This excludes generating, editing or upscaling the images of others, which images remain owned by the original Asset creators. Neuramare makes no representations or warranties with respect to the current law that might apply to You. Please consult Your own lawyer if You want more information about the state of current law in Your jurisdiction. However, You do not own the Assets if You fall under the exceptions below.

If You are an employee or owner of a company with more than $1,000,000 USD a year in gross revenue and You are using the Services on behalf of Your employer, You must purchase a “Enterprise” membership in order to own Assets You create. If You are not sure whether Your use qualifies as on behalf of Your employer, please assume it does.

5. DMCA and Takedowns Policy

Notification Procedures

We respect the intellectual property rights of others. If you believe that material located on or linked to by the Services violates your copyright or trademark, please send a notice of claimed infringement to info@neuramare.com with the subject “Takedown Request,” and include the following:

1. Your physical or electronic signature.
2. Identification of the copyrighted work (or mark) you believe to have been infringed or, if the claim involves multiple works, a representative list of such works.
3. Identification of the material you believe to be infringing in a sufficiently precise and detailed manner to allow us to locate that material.
4. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
5. A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the written notice is accurate.
7. A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
8. If the copyright owner’s rights arise under the laws of a country other than the United States, please identify the country.

Upon receipt of a notice that complies with the foregoing, we reserve the right to remove or disable access to the accused material or disable any links to the material; notify the party accused of infringement that we have removed or disabled access to the identified material; and terminate access to and use of the Services for any user who engages in repeated acts of infringement.

Please be aware that if you knowingly misrepresent that material or activity on the Services is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Counter-Notification Procedures

If you believe that material was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us by submitting a written notification to our copyright agent designated above. Such notification must include substantially the following:

1. Your physical or electronic signature.
2. An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
3. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
4. A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
5. A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Services may be found) and that you will accept service from the person (or an agent of that person) who provided us with the complaint at issue.
6. Our designated agent to receive counter notices is the same as the agent shown above.
7. The DMCA allows us to restore the removed content within 10-14 business days unless the complaining party initiates a court action against you during that time period and notifies us of the same.
8. Please be aware that if you knowingly materially misrepresent that material or activity on the Services was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorney’s; fees) under Section 512(f) of the DMCA.

6. Dispute Resolution and Governing Law

1. ALL LEGAL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT (INCLUDING ANY DISPUTE REGARDING THE INTERPRETATION OR PERFORMANCE OF THE AGREEMENT) ('Dispute') WILL BE GOVERNED BY THE LAWS OF SWITZERLAND. Sorry for putting that in caps, but hopefully You read it carefully. We're talking about serious and reasonably meritorious legal claims, not personal disputes that don't cause economic harm.
2. The parties will mutually select one arbitrator. The arbitration will be conducted in German in Zug, Switzerland, CH.
3. Either party may apply to any competent court for injunctive relief necessary to protect its rights pending resolution of the arbitration. The arbitrator may order equitable or injunctive relief consistent with the remedies and limitations in the Agreement.
4. The arbitral award will be final and binding on the parties and its execution may be presented in any competent court, including any court with jurisdiction over either party or any of its property.
5. Each party will bear its own lawyers’ and experts’ fees and expenses, regardless of the arbitrator’s final decision regarding the Dispute.

7. Unlimited Service and Rate Limiting

If You purchase an unlimited plan, we will try to reasonably offer You unlimited access to the Services. However, we reserve the right to rate limit You to prevent quality decay or interruptions to other customers.

8. Payment and Billing

We may invoice You for Your use of the Services through a third party payment service provider. The third party service provider’s terms of service shall govern and supersede this Agreement in case of conflict.

You are free to cancel Your plan at any time. We also reserve the right to terminate Your access to the Service for any reason, including for violation of the Community Guidelines or other inappropriate use of the Service. Any violation of Community Guidelines is a breach of this Agreement. You will not be refunded for the current subscription period, but You will not be charged after the current subscription period has ended.

9. Community Guidelines

1. Be kind and respect each other and staff. Do not create images or use text prompts that are inherently disrespectful, aggressive, or otherwise abusive. Violence or harassment of any kind will not be tolerated.
2. No adult content or gore. Please avoid making visually shocking or disturbing content. We will block some text inputs automatically.
3. Sharing others’ creations. Do not publicly repost the creations of others without their permission.
4. You may not use the Services to generate images for political campaigns, or to try to influence the outcome of an election.
5. Be careful about sharing. It’s OK to share Your creations outside of the Neuramare community but please consider how others might view Your content.
6. Banhammer. Any violations of these rules may lead to bans from our services. We are not a democracy. Behave respectfully or lose Your rights to use the Service.

10. Limitation of Liability and Indemnity

We provide the service as is, and we make no promises or guarantees about it.

You understand and agree that we will not be liable to You or any third party for any loss of profits, use, goodwill, or data, or for any incidental, indirect, special, consequential or exemplary damages, however they arise.

You are responsible for Your use of the service. If You harm someone else or get into a dispute with someone else, we will not be involved.

If You knowingly infringe someone else’s intellectual property, and that costs us money, we’re going to come find You and collect that money from You. We might also do other stuff, like try to get a court to make You pay our attorney’s fees. Don’t do it.

11. Miscellaneous

1. Force Majeure. Neither party will be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, terrorism, riots, or war.
2. No Agency. This Agreement does not create any agency, partnership, or joint venture between the parties.
3. Severability. If any part of this Agreement is invalid, illegal, or unenforceable, the rest of the Agreement will remain in effect.
4. No Third-Party Beneficiaries. This Agreement does not confer any benefits on any third party unless it expressly states that it does.
5. Survival. The sections and obligations in this Agreement that a reasonable person would expect to survive this agreement, will. Particularly the IP and privacy stuff.

The AI Image Generation service provided by Neuramare generates images based on publicly available models and algorithms. The images created through this service are responsibility of the users who initiated the generation process.

Users are solely responsible for the images they generate and any consequences arising from their use, including but not limited to copyright infringement, legal issues, and violations of third-party rights.

12. User Responsibilities and Obligations

Users of the Website are solely responsible for their use of the Neuramare AI Image Generation service and the images they create.

Users must comply with all applicable laws and regulations regarding the use, dissemination, and sharing of the generated images.

Users must not use the Neuramare Service to generate, upload, or distribute illegal, offensive, obscene, or copyrighted content. Any illegal image generated through the Website must be immediately reported to Neuramare for appropriate action.

13. Image Storage and Removal

The images generated through the Website will be stored on the server for a period of one day, after which they will be automatically removed. Neuramare does not guarantee the availability or preservation of the generated images beyond this timeframe.

Neuramare will make reasonable efforts to maintain the security and confidentiality of the generated images during storage and removal. However, Neuramare shall not be liable for any loss, corruption, or unauthorized access to the generated images.

14. Copyright Infringement

Neuramare respects the intellectual property rights of others. The images used to train the AI models are sourced from the public domain or obtained with proper authorization.

If you believe that any image generated through the Website infringes upon your copyright or any other intellectual property right, please immediately report it to Neuramare with relevant details, including the specific image and supporting evidence.

15. Disclaimer of Liability

The AI Image Generation service provided by Neuramare is offered on an "as is" basis without any warranties, expressed or implied.

Neuramare does not guarantee the accuracy, completeness, or reliability of the generated images, and shall not be held responsible for any errors, omissions, or damages resulting from their use.

Neuramare shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the Website or the generated images.

16. Modification of Terms and Conditions

Neuramare reserves the right to modify or update these terms and conditions at any time without prior notice. Users are responsible for reviewing the terms periodically. Continued use of the Website after any modifications shall constitute acceptance of the updated terms.

17. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Switzerland.